General terms and conditions of business

Cancellation policy:

Reservations can be cancelled free of charge until 14:00 the day before arrival.
Cancellations after 14:00 on the day before arrival as well as no-shows will be charged 100% of the first night's stay.

For trade fairs, reservations can be cancelled free of charge up to 14 days before arrival.
Cancellations after that time and no-shows will be charged 100% of the first night's stay.

Groups and seminars from 20 persons:

Cancellation up to 8 weeks before arrival free of charge
Cancellation up to 6 weeks before arrival 40% of the room rate
Cancellation up to 4 weeks before arrival 70 % of the room rate
Cancellation up to 2 weeks before arrival 80 % of the room rate
Cancellation up to 1 week before arrival 90 % of the room rate
Cancellation within 7 days before arrival 100 % of the room rate

For seminar rooms the cancellation conditions of Messe Wieselburg GmbH apply.

The general terms and conditions for the hotel industry AGBH 2006 apply.

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